Each order is important and it is prepared with the greatest care!

Shipping costs depend on the weight of the items added to the basket as well as the destination and are calculated automatically.

The amount of the delivery costs are available at the end of the order process preceding its validation, once all the items have been added to the basket and a delivery address has been entered.

Delivery times may vary in the event of force majeure (covid, bad weather, strikes, etc.).

Delivery address

It is possible to specify a delivery address during the ordering process or directly from the Millmatpro customer account.

It is also possible to specify a delivery address different from the billing address, this being useful for delivering a gift to a third party.
The management of additional addresses is available in the ordering process, but also directly in the Millmatpro customer account.

Attention, a badly written or erroneous address does not entail any possible return, nor refund and does not engage the responsibility of Millmatpro.com.

Direct delivery by Millmatpro.com

Orders are processed within 24 hours of receipt of payment and bank confirmation of the order (excluding weekends).

If the item is in stock, the order is ready to be shipped: upon receipt of shipping confirmation.

It takes 2 or 3 days of transport in 90% of cases before receiving the goods.

Do not hesitate to contact us by email for any information relating to the restocking period.

Direct delivery by our professional suppliers / sellers

Your order is sent to you by our professional sellers.

Several delivery options can be used:
“Standard” delivery: Delivery to your home, without package tracking.
"Tracked" delivery: Delivery offering package tracking.

In the case of direct delivery by one of our suppliers/professional sellers, information is indicated in the product description: "Shipped by..."

Free Shipping Threshold

• from 150.00 purchase for metropolitan France
• from 25000.00 purchase for French DOM-TOM departments
• from 25000.00 purchase for international